The Theory of Customer Service Excellence: A Journey to the pub by Steven Pease

Description: The Theory of Customer Service Excellence by Steven Pease Estimated delivery 3-12 business days Format Paperback Condition Brand New Description "The Theory of Customer Service Excellence" is a heartfelt journey into the quintessential British pub experience. In this book, the reader is led through the many layers of what it means to provide truly excellent customer service in the world of hospitality. With warmth, the author highlights the dedication of bartenders, servers, and chefs who turn a simple pub visit into an unforgettable experience. It is here that the importance of crafting diverse and enticing menus that pay homage to local flavours, combined with a well-curated drink selection, is celebrated. Yet, at its core, this book is a tribute to the power of genuine human connections in creating a welcoming atmosphere. Written in a journalistic style, it offers a glimpse into the bustling pub scene, the importance of ambience, connections and service. This is more than just a guide to hospitality; it is a celebration of the people who make us feel at home, valued, and part of a community. So, raise a glass to the heroes of hospitality and immerse yourself in the world of British pubs where excellent customer service is a way of life. Cheers! Details ISBN-13 9798858053286 Title The Theory of Customer Service Excellence Author Steven Pease Format Paperback Year 2023 Pages 58 Publisher Independently Published GE_Item_ID:145196509; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 18.89 USD

Location: Fairfield, Ohio

End Time: 2024-12-07T07:11:31.000Z

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